FORUM STATUS
This is to advise of the recent inavailability of the IdeaMason User Forum. The Forum was inundated by spam of a very offensive nature. We apologize to those of you who were offended by the material that was posted. We took immediate action to close the Forum until we can secure it from illegitimate posting.
In the meantime, we encourage you to stay up to date on recent events on our WEBLOG at http://blog.ideamason.com. We will publish any interesting questions we receive from customers along with our answers.
CONTACT SUPPORT
If you have questions or feedback don't hesitate to contact us. Responses will be sent via email but our new HelpDesk system also lets you track and review responses online. Please also be sure to tell us your order number if you are a current customer.
Note: As of May 2007 we have consolidated our support options in order to provide our customers the best possible support. Please use the new support system, rather than the customerservice or individual email addresses, to ensure that your request is received.